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Ordering & Account Management
Find everything you need to know about placing, tracking, and managing your orders with Action Direct. This section covers how to update order details, manage your account, and understand our shipping options.
Placing and Managing Orders
Learn how to place new orders, check your order status, fix mistakes, and access your order history or account information.
Shipping & Delivery
Understand our shipping options, tracking updates, and what to do if something goes wrong during delivery.
Pricing, Discounts & Quotes
Find information about pricing policies, promotions, and how to request custom or bulk quotes.
Product Selection & Installation Guidance
Whether you’re a DIYer or a contractor, this category helps you choose the right products and install them correctly. You’ll find measurement tips, product selection advice, and step-by-step installation guides.
Selecting the Right Products
Get guidance on selecting garage door parts, weather seals, and accessories for your installation project.
Installation Resources
Follow our step-by-step instructions and recommendations for a smooth installation process.
Returns, Refunds & Warranty
Understand our policies for returns, refunds, and exchanges. Learn what to do if your order arrives damaged or incorrect.
Returns & Refunds
Step-by-step instructions for initiating returns or exchanges, and how we handle damaged or incorrect shipments.
Customer Support & Technical Assistance
Find help fast with answers to common questions and resources for contacting Action Direct’s technical support team.
Getting Help
Get expert assistance with product issues, installation questions, and general support inquiries.