How to Check Your Order Status and Tracking with Action Direct

How to Check Your Order Status and Tracking

At Action Direct, we understand how important it is for you to stay updated on your order's shipping progress and tracking information. This guide will help you know exactly how to check your order status and get tracking updates for your garage door parts and accessories.

Contacting Customer Service for Order Status

To get the latest information on your shipping status, please reach out to our friendly customer service team. Have your order number ready to ensure a quick and accurate response. You can contact us via phone, email, or live chat through our website.

Receiving Tracking Information

Once your order ships, we will email you the tracking details so you can monitor your package's journey. For your convenience, check your email inbox as well as your spam or junk folder to ensure you don’t miss these updates.

What If You Haven’t Received Tracking Info?

If you haven't received tracking information within 2 business days after placing your order, please contact our customer support. We are here to assist you with any delays or questions about your shipment.

Additional Tips for Tracking Your Order

• Keep your order confirmation email handy for reference.
• Use the tracking number provided to monitor your package on the carrier’s website.
• Contact customer service if your tracking number isn’t updating or if you experience any issues.

Contacting Action Direct Support

If you have any concerns or need help with your order status or tracking, our knowledgeable support team is available Mon–Fri, 8:00 AM–4:30 PM ET. Reach out via phone, email, or live chat. We're here to make your shopping experience smooth and reliable.