Shipping to P.O. Boxes and Outside the Continental U.S.

At Action Direct, we strive to deliver your garage door parts and accessories quickly and reliably. However, shipping to P.O. Boxes and addresses outside the continental United States can be subject to certain restrictions and special considerations due to carrier policies.

Shipping to P.O. Boxes

Some carriers do not deliver all types of packages to P.O. Boxes, especially those requiring signature confirmation or packages exceeding certain sizes. To ensure your order reaches you without delays:

• Confirm your P.O. Box accepts packages from our chosen carrier.
• Include the correct P.O. Box number and any required postal codes during checkout.
• Contact our Customer Support team if you are unsure about eligibility or need assistance.

Shipping Outside the Continental United States

For shipping destinations outside the continental U.S.—including Alaska, Hawaii, U.S. territories, and international locations—there are additional restrictions and potential extra costs such as customs fees, longer transit times, or limited service availability.

• Verify with our Customer Support about available shipping options and associated fees for your location.
• Be aware that delivery times may vary and tracking updates might be less frequent.
• Provide complete and accurate shipping details to avoid delays.

How to Confirm Shipping Eligibility

If you plan to ship to a P.O. Box or an address outside the continental U.S., we recommend reaching out to our Customer Support team before placing your order. Our team can:

• Confirm if your shipping address qualifies for our available carrier services.
• Advise on any special instructions or additional documentation required.
• Provide estimates for shipping times and costs.

Contact Customer Support

You can reach our friendly support team via:

• Email: support@shopactiondirect.com
• Phone: (800) 783-6112
• Live chat available on our website during business hours: Mon–Fri, 8:00 AM–4:30 PM ET

Our team is ready to assist you with your shipping questions and ensure your orders arrive safely and on time.

Thank you for choosing Action Direct for your garage door parts and accessories. We appreciate your business and are here to support you every step of the way.